Enrollment and consent
Program forms that capture consent first and write it to the patient record.
Life sciences patient programs
Patient support programs you can launch, measure and change.
Enrollment, consent, access questions and refill support for a brand, run on a platform built for patient data. Launch one program, then copy it for the next brand without starting over.
Refill support programSample data
Enrolled1,284
Consent on file1,251
Needs a coordinator38
Refills on time, by weekLast 12 weeks
What you build
The workflows a support program runs every day.
Each program is configured on the same engine, so your team sees every brand the same way and reporting stays consistent.
Access and benefits questions
Track prior authorization and coverage questions to resolution, with an owner on each.
Refill support
Refill dates on the record drive reminders and flag patients who may have stopped.
Coordinator escalation
Patients who need a person go to a queue with the full history in view.
Text and voice outreach In development
Reminders and check ins by text and AI voice.
Program reporting
Enrollment, consent and escalation counts by week, ready for the brand team.
In practice
Automated where it helps. Human where it matters.
Routine reminders run on their own. The moment a patient reports a problem, the program hands off to a coordinator, and the whole exchange is on the record.
- Consent checked before any outreach step
- Every message and handoff logged against the patient
- Copy a program for another brand and adjust it
SM
Sofia MarinDay 28 · Refill support
TextHi Sofia, your refill is due Friday. Reply 1 if you have it, 2 if you need help.
2. Pharmacy says prior auth is needed
Routed to coordinator queue · reason: access issue
This is Jordan from the support team. I can help with that today.
Starts with
What you start from on day one.
Every solution is packs and patterns on the same platform. Nothing here is a separate product to buy or integrate.
Common and FHIR Core packs
Patients, consent, tasks and program activity.
Program automations
Schedules, branches and escalation rules.
Dashboards
Program metrics that respect each viewer's permissions.
Outreach pack
Text and voice steps In development
Other solutions
Show us the workflow. We will show you the app.
Bring a process your team runs today. We will walk through how it looks on HealthTable, what is ready now and what is still on the roadmap.